The Care Quality Commission (CQC) oversees our services. Knowing that a professional staff is always available gives you more security and peace of mind.

Assistance does not only end with your carer; you will also get support from a dedicated care manager and care supervisor. You also get the added reassurance and peace of mind of a 24-hour on-call emergency line with our fully managed service.

Our experienced staff will provide you with ongoing assistance after your care begins.

This includes the following:

• You will be assigned a point of contact throughout your care in case you have feedback or complaints.
• Our office team contacts you once a week to assess the care being delivered.
• Our care coordinators will pay you regular visits to review the care plan.
• Around-the-clock emergency assistance for you and your carer

We hire and pay all of our care employees, therefore we owe you a duty of care. For example, if your carer becomes ill, we are responsible for finding a replacement.

our care is comprehensive as we partner with other agencies in the public sector to offer flexible and responsive live-in care options

We hire all of our live-in carers and have improved DBS (police) checks. We also guarantee their training, supervision, and assistance, giving you confidence in the quality of care received.

We specialise in person-centred care and treat each person as an individual, which means we take the time to fully understand your needs and condition so we can give you the right care.